How to use Advertiser direct messaging

[IvySupport]

How to Use the Direct Messaging Feature

We have added a direct messaging feature, allowing clients to communicate directly with you within the app. While any client with an Ivy+ account may message you, you may only initiate a conversation with your followers.

To see how messaging works for clients on Ivy+:

How to use Ivy+ direct messaging

How to Use the Direct Messaging Feature on Ivy+ Client Platform We have added a direct messaging feature to the Ivy+ client platform, allowing you to communicate directly with advertisers within the app. While you may message any advertiser, only advertiser you follow may message you. Filling Out Your Profile To make the most of the direct messaging feature, ensure your profile is complete and up-to-date. Advertisers will be able to view your optional profile information, so providing detaile…

Disabling Direct Messages

You can disable direct messaging on your direct messages page by toggling off “Accept direct messages.”

Sending Messages

1. From Followers Page:

• Open your Follower Management page.
• Find the client you want to message.
  

2. You can continue conversations and view profile information from your direct messages page.
   
   

Receiving Notifications

• Email Notifications:
  • You will receive an email notification whenever you get a reply to your message.
  • You can turn off email notifications on your settings page.
• App Notifications:

  1. Add Ivy+ as an App:
     How to add Ivy Societe advertiser admin and Ivy+ as an app on your phone

  2. Enable Notifications:
     Turn on push notifications to get instant alerts for new messages and replies.

Managing Messages

• Archive/Delete Threads:
  • Use the “Archive” button to archive or delete message threads. This helps keep your inbox organized. You will not receive notifications for archived messages.